We will support those who have served in the defence of our nation

Always Care Services offers veterans, war widows and widowers (entitled persons) access to a range of nursing and personal care services provided in your home by qualified nurses and support staff. Our aim is to enhance your health and independence, enabling you to remain in your own home for longer.

Our services for those who served and their loved ones include help with medication, wound care, hygiene, showering and dressing. Palliative care services are also available if required.

How do I know if
I am eligible?

To be eligible to receive Always Care nursing services for an assessed clinical need, you must hold a Gold or a White DVA health card. If you are eligible, there is no cost to you, as DVA will fund services delivered to you by Always Care.

Where do I start?

To be eligible for community nursing you need to have a written referral provided to Always Care from your GP, a treating doctor in hospital, a hospital discharge planner, or the Veterans’ Home Care Assessment Agency.
Referrals need to outline the necessary services that you require to meet your assessed nursing needs for relevant medical conditions.
Referrals from your GP or a nurse practitioner are valid for 12 months, at which time a new referral is required. Referrals from hospitals are only valid for 6 weeks, at which time a new referral from your GP is required.

What services are available to me?

The Always Care Veterans Services are delivered by registered nurses, enrolled nurses and nursing support staff. The services we offer include nursing care and personal care. This can include help with medication, wound care, hygiene, showering and dressing and palliative care if required.

Need help accessing our Veteran services?

If you’re not sure, you can find out more by getting in touch with our friendly team today