Our story

We are a privately-owned Australian company and we’ve grown over the years to expand our services and offer tailored support you can rely on. We are a trusted name, working with trusted partners, associations and government bodies to provide high quality care.

What we do best

Always Care offer a full range of services for those who need support no matter what your circumstances and what we offer varies depending on each individual. If that changes over time, we are flexible and adapt to your needs.

Independent Living

Independence is important, and we provide services both in our homes or in your home. And, with short-term, respite or medium-term individual or group living, we make sure we give you the level of support you need as an individual.

In Home support

We offer services to NDIS, DVA and Aged Care clients that can range from daily living support, nursing, shopping, cooking and cleaning to high care and complex needs. We’ll help you develop and learn new skills and stay connected with the community, family and friends.

We work together

Always Care is also there for your Carer because they matter to us. Our short-term and respite accommodation is designed to enable your Carer to take some well-deserved time off to ensure we are all supporting each other on this journey.

Our vision

We are a culturally sensitive, inclusive and welcoming community where people
who need support, and
their families, are assisted
to maintain an
independent life.

You are important to us

We’ll never forget that you are someone’s mum, dad, partner, son, daughter or friend, and we always go above and beyond to treat you with the respect and dignity you deserve.

A reliable team

Our reliable team of qualified Support Workers, Registered Nurses and Social Workers are dedicated professionals who are known for their empathy and warmth, as well as their professional reliability.

Meeting your needs

We are all different, so we make a special effort to match the right Support Worker with you, and we do an in-home assessment to find out exactly what your needs, goals and expectations are.

Multicultural diversity

We embrace, respect and understand multicultural diversity, and we have bilingual Support Workers for participants from non-English speaking backgrounds.

Our values

Excellence

We provide superior quality services based on compliance and a continuous improvement approach to client care.

Quality

We will provide quality and value in all our services and solutions.

Respect

Our service delivery is based on respect for and recognition of our client’s unique strengths and desires.

Inclusivity

We create and enable a strong, connected and multicultural community

Dignity

We will deliver our services in a manner which always respects your dignity.

Trust

We will deliver our services professionally, reliably and sensitively, giving our clients confidence in
our service.

Connecting with community

Wider community involvement is important to Always Care as it helps us build meaningful foundations and positive change for all.

We support our community through our association with UniSA and Torrens University by providing training to students and we are ongoing sponsors of many local charities, sporting and social clubs.

We are proudly associated with:

Our team

James Mburu - Managing Director
James Mburu
Managing Director
Lucy Kamunya - Operations Director
Lucy Kamunya
Operations Director
Jim Haldane - General Manager
Jim Haldane
General Manager
Stephanie Ciampi - Client Services Manager
Stephanie Ciampi
Client Services Manager
Malaika Mburu - Clinical Quality Manager
Malaika Mburu
Clinical Quality Manager
Walter Kodakovic - NDIS Quality, <br>Safety&nbsp;&amp;&nbsp;Compliance<br> Manager
Walter Kodakovic
NDIS Quality,
Safety & Compliance
Manager
Laban Ndirangu - Asset Services Manager
Laban Ndirangu
Asset Services Manager
Rene Marsh - Corporate Services Manager
Rene Marsh
Corporate Services Manager
Harriet Watindi - Training and Education Manager
Harriet Watindi
Training and Education Manager
Alana Dolby - Clinical Services Manager
Alana Dolby
Clinical Services Manager

Join our team

We have a great team at Always Care, and there are opportunities for a wide range of roles with personal and professional advancement. We support you and encourage you to be your best as part of our organisation.

Join our team

We have a great team at Always Care, and there are opportunities for a wide range of roles with personal and professional advancement. We support you and encourage you to be your best as part of our organisation.

Our Covid Response

Always Care Services follows government regulations when it comes to Covid Management. As regulations change, our covid plan is updated to reflect those changes. Please contact us if you have any questions regarding our approach to Covid Management.